Return & Cancellations

Returns

Aujjessa’s Return and exchange policy offer you the option to the return or exchange items purchased on www.aujjessa.com within 15 days of making the purchase. In case of return, we will credit the amount you paid for the products in the form of a coupon, which can be redeemed on the website within the period of one month. If you choose to exchange the item for the reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost after the products have been reshipped back to our warehouse by the customer. However an exchange is subject to availability of the item in our stock.

The following Exceptions and rules apply to this return and exchange policy:

-All items to be returned or exchanged must be unused and in their originals condition with all original tags and packing intake, and should not be broken or tampered with.

-in case you had purchased an item, which had a free gift associated with it and you wish to return the item, please also return the free gift.

-While shipping the products for return, kindly pack the items securely to prevent any loss or damage during transit.   For all shipped returns, we recommend you to use a reliable courier services.

For specific queries, please read the FAQs below:

What is Aujjessa .com 15day return and exchange policy? How does it work?

 Aujjessa.com 15 days return and exchange policy gives you an option to return or exchange item purchase on Aujjessa.com for any reason within 15 days of making a purchase of the item. We only ask that you don’t use the product and preserve its original condition, tags and packing you are welcome to try on a product, but please take adequate measures to keep it in its original condition.

Once we receive your return that is being shipped by you, we will review the product and will credit the amount you paid for the product in the form of a coupon which can be redeemed on the website in one month.

How do I return a product to Ajjessa.Com?

To return a product to Aujjessa .Com, Please follow these steps:

-          Email us at support@aujjessa .Com and verify whether you are eligible for the return or cancellation of the item received by you.

-          Once you have verified with our customer care executive, ship the products our warehouse. We will send you a confirmation email as soon as we receive the shipment at our warehouse. We will start the process for the exchange or return or return once the reaches our warehouse.

-          Where should I send my return?

You can get in touch with us at support@aujjessa.Com and we will guide you as to how proceed with the return procedure. Our customer care will assist you in the best possible manner to facilitate free return process.

Cancellations

Yes, You can modify the shipping address of your before we have processed you (Shipped) it , by contacting our customer support team at support@aujjessa.com.

I just cancelled my order. When will I received my refund?

If you have selected Cash on Delivery, there is no amount to refund because you haven’t paid for your order. For payment made using a credit Card, or Net banking, you will receive a refund in the form of a coupon, which can be redeemed on the website in one month.